Revoking Access
Revoking access removes a subscriber’s Benecaster feed token immediately. Their feed URL stops working the next time their podcast app polls it. Revocation does not cancel their subscription in your membership plugin — that remains active unless you cancel it there separately.
When to Revoke
The subscriber cancelled but keeps accessing the feed. If a subscriber cancels their membership but their bridge event hasn’t fired yet (or if your bridge has a grace period that’s still running), revocation is the immediate fix.
Abuse or content sharing. If you have reason to believe a subscriber is distributing their feed URL, revoke first and investigate after. A revoked token can’t be used — revoking is clean and reversible.
Duplicate accounts. If a subscriber has two active tokens (see Subscriber Dashboard — Duplicate Subscriber Detector), revoke the token they’re not using to clean up the duplicate.
Manual housekeeping. On plans with subscriber limits, revoking dormant access frees up a slot.
Revoking a Single Subscriber
From the subscriber detail panel, click Revoke access. A confirmation dialog appears:
- Optionally tick Send notification email to send the subscriber an email informing them their access has been removed
- Confirm
Access is removed immediately. The subscriber’s feed URL will return an error on the next poll.
Bulk Revoke
From the subscriber list, check the rows and select Revoke access from the bulk action bar.
A confirmation dialog lets you:
- Review how many subscribers will be affected
- Choose whether to send notification emails
Maximum per operation: 200 subscribers.
After Revocation
- The subscriber’s record remains in the subscriber list marked as revoked (no longer in active counts)
- Their subscription in your membership plugin is unaffected
- If their membership plugin subscription is still active and fires a subscription event (renewal, plan update), Benecaster will regenerate a token automatically
If you want access to stay revoked regardless of bridge events, you’ll need to cancel their subscription in the membership plugin as well.
Notification Email
The notification email tells the subscriber their access has been removed. It does not include their feed URL or any way to recover access — that’s intentional. If you revoke and later want to restore access, generate a new token manually or let the bridge re-issue one on the next subscription event.
