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Email Directory — Every Email Benecaster Sends

A single table of every email Benecaster’s own WordPress site can send — what triggers it, the template file that renders it, and where to read more. This is a directory, not a replacement for the pages it links to: Automated Emails explains each one for a podcaster audience, Email Types Reference covers the filter and action hook families that target them, and Billing Emails covers the five built-in membership templates in full, including default copy.

Scope: emails sent by your own site only. Every row below is dispatched by the plugin’s own EmailQueue, through your own SMTP connection. It does not include emails benecaster.com sends you directly about your account (threshold warnings, plan changes, payment-failure notices) — those never pass through your site and have no template file to override. See the “Emails Benecaster Sends You From benecaster.com” section of Automated Emails for that list. It also excludes add-on-only email types (broadcast, episode_notification, the analytics_digest_* family) — see Email Types Reference for those.

Subscriber Emails

Email Type string Sent when Template file Related docs
Welcome welcome A subscriber’s feed token is generated for the first time templates/emails/welcome.php How Feed Tokens Work
Token Reset token_reset A feed token is reset, by admin or by the subscriber templates/emails/token-reset.php Token Reset
Tier Change tier_change A subscriber’s tier is updated — upgrade, downgrade, or admin change templates/emails/tier-change.php How Subscriber Limits Work
Donation Thank-You donation_thank_you A Listener Support donation is logged and a donor email address is available templates/emails/donation-thank-you.php Setting Up Listener Support (Stripe Mode)

Welcome, Token Reset and Tier Change can each be switched off per show, at Benecaster → Shows → [show] → Subscription → Welcome and Feed URL Emails (works under any bridge). A switched-off email is never built, so it never reaches the benecaster_email_should_send filter. ⚠ The Welcome switch is the one exception that never fully applies — it never stops a follower’s welcome email, since that’s a follower’s only route to their feed URL (operator ruling). Donation Thank-You has no per-show switch.

Built-in Membership Billing Emails

Email Type string Sent when Template file Related docs
Subscription Receipt subscription_receipt A built-in membership payment is confirmed by Stripe — initial activation and every renewal templates/emails/subscription-receipt.php Built-in Membership Billing Emails
Renewal Reminder renewal_reminder A configurable number of days before a built-in membership subscriber’s renewal (default 7) templates/emails/renewal-reminder.php Built-in Membership Billing Emails
Payment Failed payment_failed The first time Stripe fails to charge a built-in membership renewal — not on every retry templates/emails/payment-failed.php Built-in Membership Billing Emails
Cancellation Confirmation cancellation_confirmation A built-in membership subscriber requests cancellation through their account page templates/emails/cancellation-confirmation.php Built-in Membership Billing Emails
Subscription Cancelled subscription_cancelled A built-in membership subscription reaches a terminal cancelled state templates/emails/subscription-cancelled.php Built-in Membership Billing Emails

All five can be switched off per show, at the same Subscription tab’s Subscriber Billing Emails section. Same rule: a switched-off email is never built.

Buy-up price migrated has no admin control at all — it exists only as show meta (_benecaster_show_email_buyup_price_migrated_enabled), with no on/off UI anywhere.

Promote to Bridge Emails

Email Type string Sent when Template file Related docs
Promote Grace Reminder promote_grace_reminder About 7 days before a promote-to-bridge grace period expires templates/emails/promote-grace-reminder.php Promote to Bridge — Grace Period
Promote Grace Expired promote_grace_expired A promote-to-bridge grace period elapses without re-authorization templates/emails/promote-grace-expired.php Promote to Bridge — Grace Period

Account Provisioning Emails

These are sent by the follower and guest signup flows. Unlike every other row on this page, they are not registered in EmailTypeRegistry — they don’t get a per-show on/off toggle at all (unlike Welcome, Token Reset and Tier Change above), and they don’t appear in the Email Editor add-on’s template manager. They can still be overridden with the standard PHP template override system.

Email Type string Sent when Template file Related docs
Guest — Set Password guest_password_set A logged-out visitor subscribes through [benecaster_subscribe] and a WordPress account is created for them on the fly templates/emails/guest-password-set.php Customizing Email Templates
Already Following already_following Someone submits the follower signup form with an address that already follows the show templates/emails/already-following.php Free Followers
Follower — Confirm Signup follower_confirm The double opt-in step of a new follower signup, sent before a token is created — the link both confirms the address and completes signup templates/emails/confirm-follower-signup.php Free Followers

Data Request Emails

Email Type string Sent when Template file Related docs
Donor Data Erasure — Confirm donor_data_erasure A donor requests deletion of their donation records; the link confirms the request before anything is deleted templates/emails/donor-data-erasure.php Exporting Your Data

See Also