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Whatever brought you here — a migration you’re weighing up, a setup you’d rather hand to someone else, or a question the docs didn’t answer — this form reaches a person, not a queue. We read every message ourselves and aim to reply within one business day.

A couple of things that help us give you a useful answer rather than a holding reply:

Already running Benecaster and something’s wrong? Include your site URL and what you were doing when it broke. That one detail usually saves a round trip.

Thinking about moving from Patreon, Supercast or somewhere else? Tell us roughly how many paying subscribers you have and what you’re running now. We’ll give you a straight answer about whether Benecaster fits — including when it doesn’t.

Just after a quick answer? The support docs cover setup, feeds, subscribers and billing in more detail than we could fit in a reply.

Name	Set by	What it does	Kept for
`wordpress_logged_in_*`	Benecaster	Keeps you signed in to your Benecaster account.	Until you sign out, or two weeks with "Remember Me".
`wordpress_sec_*`	Benecaster	Secures your signed-in session over HTTPS.	Until you sign out, or two weeks with "Remember Me".
`wp-settings-*`	Benecaster	Remembers your admin screen preferences.	One year.
`benecaster_ls_cookie_consent`	Benecaster	Remembers the choice you make on this banner, so we do not ask again.	One year.

Name	Set by	What it does	Kept for
`__stripe_mid`	Stripe	Lets Stripe recognise the device across payment attempts to detect card fraud.	One year.
`__stripe_sid`	Stripe	The same fraud check, for the current visit only.	Thirty minutes.