Create CRM Sync — Salesforce

Your podcast subscribers are prospects, customers, and partners — and now Salesforce knows it. CRM Sync — Salesforce logs every Benecaster subscriber event as an Activity Timeline entry on the matching contact record: new subscription, tier change, feed gone quiet, engagement reactivated. Your sales and account teams see podcast engagement in the same timeline as every other touchpoint, with custom contact fields for tier, show, subscription date, and last active date. A guided Connected App setup walks through the configuration step by step, and a “create suggested fields” button builds the custom field set in your org automatically. Full sandbox support so you can test the integration before enabling it in production.

Note: CRM Sync Add-ons are not included in the All Add-Ons Bundle.