Can I downgrade my plan?

Downgrade between paid tiers is available when your subscriber count has been below the lower tier’s limit for two consecutive calendar months. Benecaster will notify you when you’re eligible — you don’t have to check.

Same-month downgrade: if your count drops back below the previous limit within the same calendar month an auto-upgrade fired, you’ll receive an email and admin notification immediately — you don’t need to wait two more months. The downgrade is your choice to initiate; Benecaster won’t reverse an upgrade automatically on a brief fluctuation.

Downgrade is always prorated on annual plans — you receive a credit for the unused portion of the higher-tier rate.

Downgrade from Starter back to Launch is available after a one-billing-period lock following the Launch → Starter upgrade — one month if you’re on monthly billing, twelve months if you’re on an annual plan. This prevents a temporary subscriber spike from triggering a charge that immediately reverts. When the lock expires and your count is at or below 10, you’ll receive an email with a downgrade link.

Benecaster never automatically downgrades you to Launch — downgrade is always your choice.