What happens if my payment fails?

If a renewal payment fails, Benecaster shows an admin notice on your WordPress site prompting you to update your billing information. Your account is on hold until payment is resolved — your membership plugin or billing provider handles the retry schedule.

While on hold, existing subscriber feeds continue working normally. New token generation stops, so new subscribers can’t be added during this period. If payment isn’t resolved within 30 days, existing private feeds drop to the public feed — subscribers stay in a working state in their podcast app but receive the public episode set instead of their private content. Once payment clears, private access restores automatically for all existing subscribers.